War Veil legal

Privacy & terms.

Review how Soul Sigil LLC handles information connected to War Veil and the conditions that apply when using the Application and related services.

Use the sections below to expand or collapse each document.

This privacy policy applies to the War Veil app for mobile devices, together with any related services operated by Soul Sigil LLC (collectively, the "Application"). Soul Sigil LLC is hereby referred to as the "Service Provider".

Information Collection and Use

The Application processes the following categories of information to operate the game, secure accounts, provide support, and maintain the service:

Account and identity data, such as an account identifier, player name, guest recovery credential, and identifiers supplied by Google or Apple when you choose those sign-in methods. A verified email address may be supplied by the sign-in provider.
Game and social data, such as cities, progress, resources, alliances, messages, reports, moderation records, and other actions you take in the game.
Device and service data, such as Internet Protocol address, operating system, app version and build, session and security events, request timestamps, and diagnostic information needed to operate and protect the service.
Notification data, such as a push token, platform, device identifier, locale, and time zone when you enable push notifications.

Cookies and tracking technologies

The mobile Application uses software development kits and local or secure storage for functions such as sign-in, push notifications, secure session recovery, and updates. War Veil does not currently use third-party advertising or advertising tracking. The Service Provider does not collect precise or approximate device location.

Your Rights and Account Deletion

You may request access to, correction of, or deletion of personal data held by the Service Provider. You can schedule account deletion in the Application under Settings > Delete account. If you cannot access the Application, follow the email request and ownership-verification instructions on the dedicated War Veil Account Deletion page. In-app deletion has a seven-day grace period during which you may cancel. Gameplay access is locked while deletion is pending. When the grace period ends, the account and its cities are removed rather than converted into computer-controlled players.

Your California privacy rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising these rights. To exercise your CCPA/CPRA rights, contact the Service Provider at help@soulsigil.com.

Artificial Intelligence

War Veil may use automated systems to control non-player empires and game events. These systems use game state to choose in-game actions; they are not used to make legal, employment, credit, or similarly significant decisions about players.

The Service Provider may use the information you provide to send important information, required notices, and, where permitted by law, marketing communications.

At launch, player accounts use guest access or Google or Apple sign-in. The Application does not offer player-facing email-and-password registration. Google or Apple may provide a verified email address as part of sign-in.

Third Party Access

The Service Provider uses vendors only as needed to operate and distribute the Application, such as infrastructure and content-delivery providers, Apple App Store, Google Play, Google or Apple sign-in, and Firebase Cloud Messaging for push notifications. Information may be processed by those providers under their own terms and privacy policies. The Service Provider does not sell personal information and does not currently share it for cross-context behavioral advertising.

AppLovin advertising package (dormant)

The Application package currently contains the AppLovin MAX software library so advertising and optional rewarded-ad features can be introduced in a future release. In the current release, advertising is disabled: the library is not initialized, no ad units or advertising credentials are configured, ad interfaces are hidden, server reward processing is disabled, and the Android advertising identifier permission is removed. Accordingly, War Veil does not intentionally send player data to AppLovin in the current release. This policy and any required consent controls will be updated before advertising is activated.

International Data Transfers

The Service Provider or its third-party service providers may transfer personal data to countries outside your country of residence, including outside the European Economic Area (EEA). Where applicable law requires safeguards for international transfers, the Service Provider will use appropriate mechanisms.

Standard Contractual Clauses (SCCs) approved by the European Commission
Adequacy decisions or other legally recognized transfer mechanisms
Your consent, where required and legally permitted

Data protection laws in other countries may differ from those in your jurisdiction. Where required by law, the Service Provider will apply appropriate safeguards and obtain any consent required for the transfer.

Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:

The Service Provider may disclose User Provided and Automatically Collected Information:

as required by law, such as to comply with a subpoena, or similar legal process;
when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
with their trusted services providers who work on their behalf, do not have an independent use of the information the Service Provider discloses to them, and have agreed to adhere to the rules set forth in this privacy statement.

Opt-Out Rights

You can stop further collection of information from your mobile device by uninstalling the Application. Uninstalling will stop the Application from collecting data from your device, but it does not automatically delete information that has already been transmitted to the Service Provider or to third parties.

To request deletion of your personal data, to withdraw consent, or to exercise any of your rights, contact the Service Provider at help@soulsigil.com.

Data Retention Policy

The Service Provider retains information only for as long as reasonably needed for the purposes described above, including providing the active account, securing the service, resolving support or moderation issues, and complying with law.

Active account and game data is generally retained while the account exists.
Operational, security, support, and moderation records are retained for the period reasonably required for those purposes or as required by law.
When account deletion completes, account-controlled personal data and cities are removed or de-identified in active systems. A non-reversible keyed deletion tombstone is retained to prevent an older backup from restoring the deleted account.
Infrastructure snapshots and deployment-time backups may retain deleted information for a limited recovery period. A restored system must undergo deletion reconciliation before it may serve users.
Aggregated or de-identified information that can no longer reasonably identify a person may be retained.

Deletion may be limited where retention is required by law, needed to protect the service or users, or otherwise permitted by applicable law. To submit a request outside the Application, follow the instructions on the War Veil Account Deletion page.

Children

The Application is not intended for children under 13 years of age, or such higher age as required by applicable law. The Service Provider does not knowingly solicit data from children or market the Application to them.

The Application is for users age 13 and older. A parent or guardian cannot authorize use by a child under 13. If the Service Provider learns that a child under 13 has provided personal information, it will take appropriate steps to delete it. Parents and guardians may contact help@soulsigil.com.

Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.

Data Breach Notification

If a data breach occurs that affects your personal data, the Service Provider will notify you in accordance with applicable legal requirements, including, where required, providing information about the nature of the breach and the steps being taken to address it.

Changes

The Service Provider may update this Privacy Policy from time to time. The Service Provider will notify you of material changes by posting the updated Privacy Policy with an effective date. Where required by law, the Service Provider will seek your consent to material changes before they take effect.

Previous versions of this Privacy Policy will be maintained and made available upon request by contacting the Service Provider at help@soulsigil.com.

This privacy policy is effective as of 2026-07-19

Your Consent

Where processing is based on consent, you provide that consent by affirmatively opting in to the relevant feature or action. You may withdraw consent at any time without affecting processing carried out before withdrawal. Processing based on other lawful bases is carried out as described above.

Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at help@soulsigil.com.

Terms & Conditions Effective July 19, 2026

These terms and conditions apply to the War Veil app for mobile devices, together with any related services operated by Soul Sigil LLC (collectively, the "Application"). Soul Sigil LLC is hereby referred to as the "Service Provider".

By downloading or using the Application, you agree to these Terms and Conditions. You should read them carefully before using the Application.

License to use the Application

Subject to your compliance with these Terms, the Service Provider grants you a limited, non-exclusive, non-transferable, revocable license to install and use the Application on a mobile device for personal or internal business purposes. You may not reproduce, distribute, modify, create derivative works from, reverse engineer, decompile, or disassemble the Application, except as and only to the extent that such activity is expressly permitted by applicable law.

Intellectual Property

The Service Provider retains all intellectual property rights in the Application, including its code, design, trademarks, service marks, trade names, logos, and branding (the "IP"). Nothing in these Terms grants you any license or right to use the Service Provider's trademarks, logos, or branding for any purpose. You agree not to remove, alter, or obscure any copyright, trademark, or other proprietary notices displayed in or on the Application.

Termination

The Service Provider may suspend your access to the Application or services if you materially breach these Terms. The Service Provider will provide you with written notice of the breach and, where the breach is capable of cure, you will have 14 days from receipt of notice to remedy the breach. If you fail to cure the breach within that period, the Service Provider may terminate your access.

The Service Provider may suspend or terminate your access immediately without notice if you violate applicable law, infringe intellectual property rights, or engage in activity that could cause harm to other users or the Service Provider.

Upon termination, your right to use the Application will end and you must delete all copies from your devices.

By accessing and using this Application, you represent that you are legally permitted to use it in your jurisdiction and that you are at least 13 years old. The Application is not available to children under 13, including with parental permission.

Unauthorized copying, modification of the Application, any part of the Application, or the Service Provider's trademarks is strictly prohibited. Any attempts to extract the source code of the Application, translate the Application into other languages, or create derivative versions are not permitted. All trademarks, copyrights, database rights, and other intellectual property rights related to the Application remain the property of the Service Provider.

User-Generated Content and Acceptable Use

If this Application allows users to post, share, or upload content, you agree not to post content that:

Is illegal or violates third-party intellectual property rights (copyright, trademark, patents)
Is abusive, threatening, harassing, defamatory, or hate speech
Contains discrimination or incitement to violence or illegal activity
Is spam, phishing, or contains malware
Violates the privacy or personal data rights of others
Is misleading, false, or deceptive
Contains explicit violence or sexual content (unless age-gated appropriately)

The Service Provider reserves the right to:

Remove or disable access to content that violates these guidelines
Suspend or terminate accounts of users who repeatedly violate these guidelines
Cooperate with law enforcement if illegal content is reported
Moderate, filter, or hide content that violates these Terms, applicable law, or the guidelines set out above

Content submitted through the Application may be visible to other users or to the public, depending on how the Application functions.

If you believe content violates these Terms, infringes your rights, or is unlawful, you may report it to the Service Provider at help@soulsigil.com. The report should include enough information for the Service Provider to identify the content, evaluate the complaint, and contact you if follow-up is required.

Where the Application provides such features, you may also report content, block other users, or mute notifications directly through the Application's interface. The Service Provider will review in-app reports with the same standards described in these Terms.

The Service Provider may review reported content, request additional information where necessary, remove or restrict access to content, and take action against the responsible account where appropriate. Users affected by moderation decisions may contact the Service Provider at help@soulsigil.com to request further review. The Service Provider will respond to appeals within a reasonable period and provide the reasons for any upheld moderation decision, subject to applicable law.

By submitting User-Generated Content you grant the Service Provider a non-exclusive, worldwide, royalty-free license to use, reproduce, distribute, prepare derivative works of, display and perform the content in connection with the Application and the Service Provider's business. This license does not grant the Service Provider the right to sell or sublicense your content to third parties independently of the Application. You represent and warrant that you own or control all rights in the content you post and that use of the content does not violate these Terms or applicable law.

Your content may include personal data. Processing of personal data related to User-Generated Content is governed by the Privacy Policy. Do not post personal data of others without their consent.

The Service Provider is dedicated to ensuring that the Application is as beneficial and efficient as possible. As such, they reserve the right to modify the Application or charge for their services at any time and for any reason. The Service Provider assures you that any charges for the Application or its services will be clearly communicated to you.

The Application stores and processes personal data that you have provided to the Service Provider in order to provide the Service. It is your responsibility to maintain the security of your mobile device and access to the Application.

The Service Provider strongly advises against jailbreaking or rooting your mobile device, which involves removing software restrictions and limitations imposed by the official operating system of your mobile device. Such actions could expose your mobile device to malware, viruses, malicious programs, compromise your mobile device's security features, and may result in the Application not functioning correctly or at all.

Third-Party Services

The Application package contains the AppLovin MAX library, but advertising and rewarded-ad processing are disabled in the current release. No right to an ad-based reward exists unless and until the relevant feature is visibly enabled and successfully completed in a future release.

Account Deletion

You may schedule account deletion from Settings in the Application. If you cannot access the Application, use the external request process on the War Veil Account Deletion page. Deletion is subject to a seven-day grace period during which you may cancel. Gameplay is locked during that period. When deletion completes, the player account and all of its cities are removed; they are not transferred to an automated player. Some non-identifying records and records required by law or necessary to protect the service may be retained as described in the Privacy Policy.

Please be aware that the Service Provider does not assume responsibility for certain aspects. Some functions of the Application require an active internet connection, which can be Wi-Fi or provided by your mobile network provider. The Service Provider cannot be held responsible if the Application does not function at full capacity due to lack of access to Wi-Fi or if you have exhausted your data allowance.

If you are using the application outside of a Wi-Fi area, please be aware that your mobile network provider's agreement terms still apply. Consequently, you may incur charges from your mobile provider for data usage during the connection to the application, or other third-party charges. By using the application, you accept responsibility for any such charges, including roaming data charges if you use the application outside of your home territory (i.e., region or country) without disabling data roaming. If you are not the bill payer for the device on which you are using the application, they assume that you have obtained permission from the bill payer.

Similarly, the Service Provider cannot always assume responsibility for your usage of the application. For instance, it is your responsibility to ensure that your device remains charged. If your device runs out of battery and you are unable to access the Service, the Service Provider cannot be held responsible.

Nothing in these Terms shall limit any rights you have under applicable consumer protection laws that cannot be lawfully excluded.

Limitation of Liability

To the fullest extent permitted by law, the Service Provider shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data loss, or business interruption, even if advised of the possibility of such damages.

However, the Service Provider retains full liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any other liability that cannot be excluded or limited under applicable law

To the fullest extent permitted by law, the total liability of the Service Provider for any claim shall not exceed the amount paid by you to the Service Provider for the Application in the 12 months preceding the claim, or the minimum amount that must be paid under applicable law, whichever is greater. If the Application is provided free of charge, this means the Service Provider's liability is limited to the minimum amount permitted by applicable law.

The Service Provider accepts no liability for any loss, direct or indirect, that you experience as a result of relying entirely on third-party information provided through this Application, or for inaccuracies in content provided by third parties.

Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold harmless the Service Provider, its affiliates, officers, directors, employees and agents from and against any claims, liabilities, damages, losses and expenses, including reasonable legal fees, arising out of or directly related to your breach of these Terms or your intentional misuse of the Application, including User-Generated Content you submit in violation of these Terms.

This indemnification does not apply to claims arising from the Service Provider's own negligence, breach of these Terms, or violation of applicable law. In jurisdictions where consumer indemnification is restricted by law, this clause shall be limited to the maximum extent permitted.

The Application incorporates Artificial Intelligence (AI) technologies to provide certain features or services. By using the Application, you acknowledge and agree that AI may be used to process data and deliver functionalities. The Service Provider ensures that all AI usage complies with applicable laws and is designed to benefit the user experience.

The Service Provider may wish to update the application at some point. The application is currently available as per the requirements for the operating system (and for any additional systems they decide to extend the availability of the application to) may change, and you will need to download the updates if you want to continue using the application. The Service Provider does not guarantee that it will always update the application so that it is relevant to you and/or compatible with the particular operating system version installed on your device. You should accept updates when offered; if you choose not to, the Service Provider may cease to support earlier versions and the Application may not function properly. The Service Provider may also wish to cease providing the application and may terminate its use at any time without providing termination notice to you. Unless they inform you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must cease using the application, and (if necessary) delete it from your device.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the jurisdiction in which the Service Provider is established, excluding conflict of law rules, except to the extent mandatory consumer protection laws provide otherwise.

Any dispute arising out of or relating to these Terms will be brought before the courts that have jurisdiction under applicable law. Nothing in this clause limits any rights you may have to bring a claim in a court that is competent under mandatory law.

DSA Compliance (Digital Services Act)

If the Application is an intermediary service as defined under the Digital Services Act (Regulation (EU) 2022/2065, "DSA"), the following provisions apply in addition to the terms above.

Point of Contact: The Service Provider maintains a point of contact for communication with authorities and recipients of the service at help@soulsigil.com. Any additional representative or contact required by applicable law will be identified when appointed; these Terms do not claim that an EU legal representative has already been designated.

Content Moderation and Statement of Reasons: When the Service Provider restricts access to content, suspends or terminates an account, or otherwise limits the availability of the Application's features, a clear and specific statement of reasons will be provided to the affected user. The statement will include the nature of the restriction, the legal or contractual basis for the decision, and information on available redress mechanisms, in accordance with Article 17 of the DSA.

Notice and Action: Users and third parties may submit notices of allegedly illegal content through the contact details provided in these Terms. The Service Provider will process notices promptly, diligently, and without automated decision-making where the circumstances require human review. Notices will be acknowledged electronically and a decision communicated without undue delay, in accordance with Article 16 of the DSA.

Out-of-Court Dispute Settlement: Disputes regarding content moderation decisions, including decisions to restrict content or suspend accounts, may be submitted to an out-of-court dispute settlement body certified in accordance with Article 21 of the DSA. The Service Provider will engage with such bodies in good faith. Use of out-of-court dispute settlement does not affect your right to seek judicial remedy under applicable law.

Transparency Reporting: Where the Service Provider is legally required to publish transparency reports regarding content moderation, it will do so in the form and on the schedule required by applicable law.

These DSA provisions apply to the extent that the Application qualifies as an intermediary service under the DSA and does not replace or limit any rights or obligations under applicable consumer protection or data protection law.

Severability

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions of these Terms shall remain in full force and effect.

Entire Agreement

These Terms and Conditions, together with the Privacy Policy, constitute the entire agreement between you and the Service Provider concerning your use of the Application, superseding any prior agreements or understandings.

Changes to These Terms and Conditions

The Service Provider may periodically update their Terms and Conditions. Therefore, you are advised to review this page regularly for any changes. The Service Provider will notify you of any changes by posting the new Terms and Conditions on this page.

Previous versions of these Terms and Conditions will be maintained and made available upon request by contacting the Service Provider at help@soulsigil.com.

These terms and conditions are effective as of 2026-07-19

Contact Us

If you have any questions or suggestions about the Terms and Conditions, please do not hesitate to contact the Service Provider at help@soulsigil.com.